Month: May 2024

Do not bother getting ‘Priority’, for one, due to the product being a highly flammable liquid, I can only ship ground advantage with USPS. Other carriers this is not the case. I have not figured out how to remove the priority option yet but its on my todo list.

Sense I have changed shipping services the automated emails that contained tracking info have stopped working for most people. Because the payment systems I have in place are not automated, I have to check if payment has been received for every order before I can generate a shipping label. Occasionally orders slip through and go unnoticed, but not very often. If 2 weeks have passed sense you paid for an order and you have not received it, please get a hold of me immediately via email or whatsapp so we can get it resolved. Inside the United States, if using USPS, I must ship ground advantage, due to the product being liquid and highly flammable. For larger orders (anything over 3 bottles) please include an extra few dollars so I can purchase insurance coverage on the package. Insurance is supposed to be included (up to 100$) on USPS ground advantage packages, but I have had to file claims nearly half a dozen times already. Every time I file a claim it takes longer and longer to receive a check from them, and I do not want to draw any more attention that I may already have so I am not going to file any more claims unless extra insurance is purchased, because the extra insurance actually goes through a 3rd party instead of USPS.

I typically ship the same day if payment is received before 4pm central time, except on Sundays. BUT because I am stuck using ground advantage for nearly all orders, depending on where you live, it can take up to 2 weeks to get your order. Most orders are received within 4 business days however. Again, if its been two weeks sense your order was paid for and you still have not gotten it, please get a hold of me right away.

As requested I have changed how names are displayed in all reviews, instead of the default of showing the reviewers whole first and last name, now only the first letter and last letter of their first name is shown and the rest in filled in with asterisks.